CDC Publishes Strategies for Limiting Workplace Violence Related to COVID-19 Policies
A new CDC webpage provides strategies to limit violence against workers in retail and services who may be threatened or assaulted by customers as businesses implement practices intended to control COVID-19 spread, such as requiring employees and customers to wear masks and follow social distancing rules. CDC’s guidance states that workers should not attempt to argue with anyone who appears upset or violent. CDC urges employers to offer customers options to minimize their contact with others, post signs to inform customers about mask and social distancing policies, advertise COVID-19 policies on the business’s website, and provide employees with training on workplace violence response. Employers should also identify a secure area for employees to go if they feel unsafe, such as a room that locks from the inside, has a second exit route, and has a phone or silent alarm. More information on workplace violence and COVID-19 is available from CDC's website.